Generations: Why We Aren’t So Different

By / Brent Darnell • Reprinted with permission from Partners in Progress magazine, June 2020 issue www.pinp.org

Simon Sinek blew up the internet with his rant on YouTube Millennials called, Millennials in the Workplace (see youtube.com/watch?v=hER0Qp6QJNU). I can’t tell you how much I disagree with most of what he said. And since most of the Baby Boomer audience at the recent CURT National Conference probably agrees with him, I wanted to set the record straight.  I’ll take his points one at a time and discuss them.

He said that everything that is wrong with Millennials can be summed up in four distinct areas:

AREA 1:  Poor Parenting:  Sinek claims that the parents ruined this generation through entitlement where everyone gets a trophy. I have questioned many Millennials about this and most seem confused.  Many of those I talked to did not receive the many trophies that are continually referenced by Baby Boomers.  Do you know any Generation X folks and Baby Boomers with poor parents? Why are we targeting Millennials?  Baby Boomers claim that Millennials are lazy, but many of the Millennials that I know work incredibly long hours—it’s just not during the traditional work hours. They are constantly working! Some examples of “lazy” Millennials from Inc. Magazine’s Top 20 Most Influential Millennials:  Mark Zuckerberg, the founder of Facebook and multi-billionaire; David Karp, creator of Tumblr; Ben Silbermann and Evan Sharp, creators of Pinterest; Jessica Alba, founder of The Honest Company valued at over $1 billion; Mike Krieger and Kevin Systrom, founders of Instagram; and Brian Chesky, founder of Airbnb.  

AREA 2:  Tech: Sinek says Millennials are addicted to social media.  Do you know any Baby Boomers or Generation X folks who are addicted to social media?  How often do you check Facebook each day?  Why is this a Millennial issue? I agree that there should be periods where you remove devices from your world for periods throughout your day.  We recommend this to everyone, not just Millennials.

AREA 3:  Impatience:  Sinek claims that this instant gratification world translates into Millennials expecting instant career mobility and instant intimate relationships and joy in their life and work. Isn’t this true for our society and not just Millennials? This “chases shiny objects” emotional profile (high flexibility/low impulse control) shows up in some of the participants in our programs, and it isn’t just Millennials.  There is an upside to this profile.  These folks are constantly looking for more possibilities and different ways to do things.  Why do we always focus on the negative?  Have you heard of Stanford’s marshmallow test?  Five-year-old children were given a marshmallow and were told that if they could wait 10 minutes and not eat the marshmallow, they would get two marshmallows. When the Millennials were tested they did better than any other generation.  Hmmm.  Maybe they’re not so impatient.  

AREA 4:  Environmental:  Sinek says that corporations don’t care about these young people and don’t give them the resources (training in social skills) to find joy and fulfillment in their work and their relationships. It’s the company’s responsibility.  That’s the only thing that Sinek said that I agree with. I do believe that most companies care about their people.  The key is to provide these resources and create organizations and projects that are relationship driven and collaborative.

Look at the following quote and try to guess who said it and when it was said:

“Our (sons’ time) was worse than our (grandsons’). We their sons are more worthless than they: so in our turn we shall give the world a progeny yet more corrupt.”

The answer?  Horace, Book III of Odes, circa 20 BC

This is nothing new.  This issue has been going on for millennia!  This is not a generational issue.  This is a communication/people issue.  We have to get to know our employees and co-workers regardless of their age, accentuate their strengths, and help them with their development needs. Why don’t we talk about the positive stereotypes about Millennials?  They are incredibly smart, socially conscious, they get things very quickly, they can solve problems and figure out incredibly difficult issues in a short period of time.  They work smarter, not harder. They are great with technology.

My advice to Millennials?  Get off the phone, tablet, and computer every once in a while and seek out some human interaction and face-to-face discussion. This will help you in your life and career.  (By the way, this will help everyone!)

My advice to the Baby Boomers?  Quit complaining about Millennials.  Get to know them and create a work environment that exploits their strengths. Don’t worry about their time on their phones or Facebook.  Be clear on what you want from them and give them autonomy and purpose. ■