What are the benefits of integrated project delivery? In the January 2020 episode of Let’s Talk Shop, Angie Simon, CEO of Western Allied Mechanical and SMACNA president, talks with Matt Cramer, president, Dee Cramer, on how he got started with integrated project delivery (IPD). Dee Cramer has completed eight IPD projects in Michigan and management has noticed a great increase in customer satisfaction when using this process. Listen to the episode on Soundcloud or iTunes. ■